Place an Order

Whether you want to have your order billed to your workplace (school, daycare, hospital, etc.) or pay immediately, the easiest way is to order online directly on our website. By doing so, you’ll enjoy several benefits: receiving an order confirmation, accessing the tracking number upon shipment, and getting notifications for any updates related to your order. You’ll also have quick access to your order history, documents, and digital supplements. Plus, shipping is free for all orders of $149 or more placed on our website.

The online ordering process is simple:

  1. Create your own account. This is a transactional account used solely for placing orders.
  2. Add the desired items to your cart.
  3. Once you’ve finished selecting items, go to your cart and enter your purchase order number in the designated field (if required).
  4. At the checkout stage, select your preferred payment method and confirm your order.

You will then receive an order confirmation as well as all notifications related to your order.

Billing to your institution (orders using purchase orders)

Whether or not you have a purchase order, if you wish to have your institution billed, place your order as described above.

Here are a few details:

  • If your institution requires the use of a purchase order, you can enter the purchase order number in the field provided for this purpose in your shopping cart*.
  • The shipping address must be that of the institution to be billed, as this information allows us to link your order to the correct account in our accounting system.
  • We strongly recommend entering the institution’s name in the “Company” field so that it appears on the shipping labels, helping to avoid any confusion.
  • When selecting the payment method, choose “Invoice” and confirm the order.

Your order will then be completed, and a confirmation will be sent to you via email. The official invoice will be sent to your institution within the next few days, and a copy will be included in your package.

*PLEASE NOTE: We do not require a purchase order to authorize billing. If your institution requires one, we only need the purchase order number to include it as a reference on the invoice. You must not send us a copy of the purchase order, as this could result in a duplicate entry.

Digital Documents (PDF)

Digital documents must be purchased on the website, even when the order is billed to an institution.

Unable to place an order online

If you are unable to place your order via our website, you can do so by email at info@passetemps.com. Your request must include the following information:

  • Shipping and billing addresses
  • The product codes of the desired items
  • The exact names of the items
  • The price of the items

If any information is missing or unclear, we may ask you to resubmit the order or place it directly on our website. We are not responsible for shipping errors resulting from incomplete information. Please also note that email orders are not eligible for online promotions or free shipping, regardless of the total order amount.

Orders outside Canada

If you are outside Canada, digital documents are the only items available for purchase on our website. These must be paid for by credit card, and the amount charged will be in Canadian dollars (CAD). However, some of our physical products are available through our European distributors. Please visit the Shipping page or our FAQ for more information about orders outside Canada.